| Introduction |
Interpersonal Skills in Organisations is a student-focussed text which explores intrapersonal, interpersonal and team skills through Australian, New Zealand and Asian examples. Understanding Yourself Whether preparing to enter a new job or needing to develop team skills, Interpersonal Skills in Organisations offers students exercises and activities that emphasise business/manager situations and work groups, while incorporating theory with practical examples. Understanding Others Interpersonal Skills in Organisations takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in today's workplace. This book is filled with a variety of exercises, cases and group activities, which employ and experiential approach suitable to students at all levels. Understanding Teams Chapters on Coaching and Providing Feedback for Improved Performance; and Making Decisions and Solving Problems creatively, help students put concepts into a real-world perspective. Understanding Leading The important skills of individual and team empowerment are explored in Chapter 18 on leadership and self-leadership. Students are guided through the process of effective delegation, giving an insight into the skills needed to lead a modern busines succbusinessy. |
| Description |
Interpersonal Skills in Organisations is a student-focussed text which explores intrapersonal, interpersonal and team skills through Australian, New Zealand and Asian examples. Understanding Yourself Whether preparing to enter a new job or needing to develop team skills, Interpersonal Skills in Organisations offers students exercises and activities that emphasise business/manager situations and work groups, while incorporating theory with practical examples. Understanding Others Interpersonal Skills in Organisations takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in today's workplace. This book is filled with a variety of exercises, cases and group activities, which employ and experiential approach suitable to students at all levels. Understanding Teams Chapters on Coaching and Providing Feedback for Improved Performance; and Making Decisions and Solving Problems creatively, help students put concepts into a real-world perspective. Understanding Leading The important skills of individual and team empowerment are explored in Chapter 18 on leadership and self-leadership. Students are guided through the process of effective delegation, giving an insight into the skills needed to lead a modern busines succbusinessy. |
| Key Features |
Relevant and accessible, this edition relates to the contemporary workplace, by way of Australian, New Zealand and Asian examples and references. Written in a clear manner, the presentation of content is suitable for today's student. Theories and concepts are introduced in a cohesive and accessible manner, to assist in student understanding. De Janasz is designed to provide students with an enriched learning experience, through the combination of theory, case studies and practical application. Pedagogical features, such as ?Tips In ?? offer a comprehensive list of hints to help students develop managerial skills; and ?Small Group Discussion Questions? at the end of each chapter offer students the chance to workshop ideas and develop stronger problem-solving abilities. These activities allow students to apply theory to their experiences. Content in this text has been carefully organized so that students gain a much broader view of each topic area. For example, in Chapter 15, politicking and power have been combined, so that students may investigate the relationship between the two. In Chapter 18, leadership and self-leadership are addressed to explore how they combine to create a successful work environment. De Janasz has 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively, or modularly, depending on the instructor?s preference and the students? need. |
| Table of Contents |
Part 1 Intrapersonal effectiveness: understanding yourself Chapter 1. Journey into self-awareness Chapter 2. Self-disclosure and trust Chapter 3. Establishing goals by identifying values and ethics Chapter 4. Time and self-management Part 2 Interpersonal effectiveness: understanding and working with others Chapter 5. Understanding and working with diverse others Chapter 6. The importance and skill of listening Chapter 7. Conveying verbal messages Chapter 8. Persuading individuals and audiences Part 3 Understanding and working in teams Chapter 9. Negotiation Chapter 10. Building teams and work groups Chapter 11. Managing conflict Chapter 12. Achieving business results through effective meetings Chapter 13. Facilitating team success Chapter 14. Making decisions and solving problems creatively Part 4. Leading individuals and groups Chapter 15. Power and politicking Chapter 16. Networking and mentoring Chapter 17. Coaching and providing feedback for improved performance Chatper 18. Leading aChapterwering self and others Chapter 19. Project management Endnotes Index |
