Authors: Kerry Patterson,Joseph Grenny,David Maxfield,Ron McMillan,Al Switzler
Division: AUSP
ISBN-13: 9780071484992
ISBN-10: 007148499X
Edition: 1,

Complimentary review copies are available to academics considering prescribing a text for a course. Review copies are only available to academic staff members at an Australian or New Zealand tertiary institution. To request your copy, please complete the request form below. All review copy requests are subject to approval.

If you are a journalist or reviewer, who wishes to review a text for magazine or newspaper, please e-mail our Customer Support.

If you are not in Australia or New Zealand, please locate the McGraw-Hill office in your region using the International Sites selection menu on the left.